We're Here to Help You ✨
Every question matters on your beautiful naming journey
How Can We Support You? 💕
Choose what you need help with, and we'll guide you
Pre-Sales Questions
Learn about our packages, features, and cultural authenticity before you start.
- Package comparisons
- Cultural authenticity
- AI features explanation
- Lagna compatibility
Gift Purchases 🎁
Perfect baby shower gifts with custom blessings and beautiful presentation.
- Gift customization
- Community gift pools
- Blessing messages
- Delivery assistance
Business & Partnerships
Collaborate with hospitals, cultural organizations, and media outlets.
- Hospital partnerships
- Cultural organizations
- Media interviews
- Bulk licensing
Cultural Consulting
Expert guidance on Sinhala naming traditions and cultural significance.
- Naming ceremonies
- Traditional meanings
- Religious significance
- Cultural authenticity
General Inquiries
Any other questions about PiyumLanka, our mission, or how we can help.
- General questions
- Feedback & suggestions
- About our company
- Career opportunities
Existing User Support ⭐
Already part of our family? Access dedicated support for faster assistance.
Send Us a Message 💌
Business Hours ⏰
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
- Sri Lankan Time (UTC+5:30)
Direct Contact 📞
Phone: +94 77 123 4567
WhatsApp: +94 77 123 4567
Email: support@piyumlanka.sigmakids.lk
Frequently Asked Questions 💬
Quick answers to help you right away
How quickly can I start using PiyumLanka?
You can start browsing names immediately without signing up! Create a free account to get 5 daily AI credits, or purchase a premium package for full access within minutes of payment. ✨
Are the names culturally authentic?
Yes! All names are verified by cultural experts and Buddhist/Christian religious scholars. We ensure proper meanings, pronunciations, and cultural significance for every name in our database. 🪷
Can I purchase a gift package for someone else?
Absolutely! Gift packages are perfect for baby showers, relatives, and friends. You can customize the blessing message and the recipient will receive a beautiful digital gift card. 🎁
Do you offer refunds if I'm not satisfied?
Absolutely! We offer a 14-day satisfaction guarantee. If you haven't found a name you love and have explored less than 25% of your package (that's 20-35+ name searches!), we'll give you a full refund—simple as that.
Just email us at support@piyumlanka.sigmakids.lk or call +94 77 123 4567 within 14 days. We process refunds within 3-5 business days.
Why 25%? Most parents find their perfect name within the first 15-20 searches! If you've used more than that, it means you're finding real value. But if you need extra help instead of a refund, contact us—we can offer personalized recommendations or bonus credits to help you succeed. 💝
Can you help with naming ceremonies?
Yes! Our Premium Plus package includes a comprehensive naming ceremony guide. We also offer cultural consulting services for traditional ceremonies and customs. 🎉
Still have questions? We're here to help! 💕
Send Us a Message